Operations guide
Software Selection for Facilities, Workplace and Corporate Real Estate
For Facilities, workplace, CRE and operations leaders
Built-environment technology decisions are especially vulnerable to feature-led selection because operational reality is distributed across buildings, teams, integrations and local processes. Strong evaluation starts with actual workflows, asset context, data needs, stakeholder roles and implementation constraints.
Model operational reality
Requirements should reflect real sites, users, asset classes, service models, integrations and reporting obligations rather than generic feature checklists.
Test implementation realism
A product can satisfy a functional requirement while still creating unacceptable migration, integration, data-quality or change-management burden.
Connect user value to governance
Operational users should influence requirements and evidence, while final commercial and governance accountability remains explicit.
Questions buyers ask
Practical questions, bounded answers.
Can we compare IWMS, CAFM and CMMS options in one decision?
Yes where the decision boundary and requirements make the alternatives genuinely comparable. Different technology categories should not be forced into one score if they solve materially different problems.
How do we include site-level requirements?
Capture them as explicit contextual requirements, constraints or variants so enterprise standardisation does not erase material local operating needs.
Need to apply this to a real decision?
Move from general guidance to a governed decision context.
PROVE TDI structures the requirements, evidence, alternatives, uncertainty and accountable conclusion for a specific enterprise technology decision.